Privacy policy

Last updated November 12, 2026

VelvetBare is operated by Level 16 Media LLC ("we", "us"). This policy explains what we collect when you visit or buy, and what we do with it.

What we collect

• Order details: your name, email, phone number, shipping address and what you ordered.
• Payment details: handled by Stripe. We never see or store your full card number.
• Emails you send us.
• Basic technical data: our host, Cloudflare, processes IP addresses and request logs to run and protect the site.

How we use it

To process payments, ship your order, send order and tracking emails, answer support requests, prevent fraud and meet legal and tax obligations.

Who we share it with

• Stripe, to take payment.
• Our fulfillment partner and shipping carriers, to deliver your order (name, address, phone).
• Cloudflare, which hosts the site.
• Authorities, if the law requires it.

We don't sell your personal information.

Cookies

This site doesn't set advertising or analytics cookies. Stripe's checkout pages use their own cookies for security and fraud prevention.

How long we keep it

Order records are kept as long as needed for tax and accounting, usually up to 7 years. You can ask us to delete anything we don't have to keep.

Your rights

You can ask to see, correct or delete your personal information, depending on where you live. Email support@getvelvetbare.com and we'll respond within 30 days.

Children

This site isn't directed at children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date above.